Privacy Policy
Last Updated: September 30, 2026
At Subscription IPTV, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, retain, and protect information when you visit our website, place an order, or communicate with our support team.
By using our website or services, you acknowledge and accept the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website and services, we may collect information such as:
Full name
Email address
Telephone or contact details
Order and subscription information
Information provided when contacting customer support
Payment-related information necessary to process a transaction
Payment information may be processed directly by our third-party payment providers. We do not necessarily have access to or store complete payment card details.
2. How We Use Your Information
We use the information we collect only for legitimate business and service-related purposes, including:
Processing and managing orders and subscriptions
Providing customer support
Processing payments and related transactions
Sending order confirmations and service-related communications
Responding to questions, requests, or technical issues
Improving our website and customer experience
Communicating relevant updates, offers, or promotions where permitted by law
3. When We Share Information
We do not sell or rent your personal information to third parties for their own marketing purposes.
We may share limited information with trusted service providers when necessary to operate our business and provide our services. These may include payment processors, hosting providers, technical service providers, or customer-support platforms.
We may also disclose information where required by applicable law, regulation, legal proceedings, or a valid request from a competent authority, or where necessary to protect our legal rights, customers, website, or services.
4. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, while we take appropriate precautions, we cannot guarantee absolute security of information transmitted through the internet.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.
When information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential website functionality, understand how visitors use our website, improve performance, and enhance the user experience.
Where required by applicable law, we will request the appropriate consent before using non-essential cookies or similar technologies.
7. Third-Party Services
Our website may contain links to or rely on third-party services, including payment providers and other external platforms.
Third-party services operate under their own privacy policies and terms. We encourage you to review their policies before providing personal information through those services.
8. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information, where legally applicable
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Request information about how your personal data is handled
To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
9. Children’s Privacy
Our website and services are not intended for children where the use of such services would be prohibited by applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy, wish to make a privacy-related request, or would like additional information about how your personal information is handled, please contact us:
Subscription IPTV
Email: contact@mediawave.site